Privacy Policy for Kiva Dunes

Effective Date: 07/31/2025

D&E Investments, LLC, doing business as Kiva Dunes ("Kiva Dunes," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through www.kivadunes.com and any related services, bookings, communications, or interactions.

1. Information We Collect

We may collect personal information when you:

• Book a tee time, vacation rental, lesson, or event
• Submit a contact form or request information
• Sign up for newsletters, promotions, or SMS communications
• Make purchases or reservations
• Browse our website or interact with social media, ads, or embedded tools

Information collected may include:

• Name, email address, and phone number
• Mailing or billing address
• Reservation or guest preference information
• IP address, browser type, device, and referral source
• Communication preferences (email/SMS)

2. How We Use Your Information

We use your information to:

• Process reservations, bookings, and purchases
• Communicate confirmations, updates, and guest services
• Send marketing emails, newsletters, or promotional offers (with consent)
• Improve website performance and user experience
• Personalize content and advertising
• Detect and prevent fraud or unauthorized use

We do not sell your personal information.

3. Cookies and Analytics

Kiva Dunes uses cookies and tracking technologies such as Google Analytics and Meta/Facebook Pixel to:

• Understand visitor behavior
• Improve website functionality
• Personalize user experience
• Measure advertising effectiveness

You may disable cookies in your browser settings, though some website features may not function properly.

4. Third-Party Services

We may use trusted third-party providers for:

• Tee time, lodging, or reservation platforms
• Payment processing
• Email marketing and communications
• Analytics and advertising

These partners may access limited personal information necessary to perform services on our behalf. We encourage reviewing their privacy policies.

We do not sell or rent your personal information to third parties.

5. SMS Communications & Data Sharing

If you opt in to receive SMS (text) messages from Kiva Dunes, we may send messages related to reservations, guest services, promotions, or important account or booking information.

6. Your Privacy Rights (California & Colorado)

If you are a resident of California or Colorado, you may have rights under applicable privacy laws, including:

• The right to know what personal information we collect and how it is used
• The right to access your personal data
• The right to request deletion of your data (subject to legal exceptions)
• The right to correct inaccurate information
• The right to opt out of the sale or sharing of personal data
• The right to receive a copy of your data (data portability)

Kiva Dunes does not sell personal information for monetary value, but limited data may be used for analytics or marketing. You may opt out by contacting us.

7. Children’s Privacy

Kiva Dunes does not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal data to us, please contact us immediately and we will remove it promptly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no internet transmission is completely secure, we strive to protect your data using accepted security practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of our website indicates acceptance of the updated policy.

10. Contact Us